Position Vacancy – Recovery Officer

Position   Recovery Officer Job No: HFP 018
Reports To   Team Leader Recovery Department  Lending & Deposit
Direct Reports       Key Stakeholders
  • Loans Processing Officers
  • Recoveries Officers
  • Private & government organization
  • Legal Officers  
Purpose The Recovery Officer will be responsible for recovering and collecting all debts
Key Responsibilities
  • Liaise with the legal team for debt recoveries
  • Collect all outstanding debts from customers
  • Deliver remittance to Cashier/Accounts
  • Attend to general enquires
  • Attend to all other duties organized by the Team Leader Recovery.  
Key Result Areas (KRAs)    

Financial:

  • Recover all outstanding funds timely
  • Collection of debts on a timely manner

Process:

  • Ensure loan and recovery policies are maintained at all times
  • Obtain quality lending practices  
 

Customer:

  • Adequate supplies of stationary are held
  • Customers are attended to promptly
  • All Recovery Officers are fully conversant with the Organizations products/services to ensure customers are fully served.  

People:

  • Attend relevant internal courses for personal advancement
  • Improve self-test programs to assist
  • Improve personal lending & recovery skills  
Technical Skills & Knowledge   Qualifications Technical Skills and Knowledge Experience
  • Certificate in Business Development and Marketing
  • Grade 12 qualification with Tertiary education
  • Marketing skills
  • Lending skills with at least 5 years’ experience
  • Strong customer focus
  • Self-starter
  • Team player
  • Driver’s license
   
  • Lending experience – 5 years Well presented
  • Job rotation  

 

Send Your CV and Cover Letter To:

manager.hr@handyfinance.com.pg

Address:  Handy Finance Group

     P O BOX 1093

              Port Moresby, NCD

Closing date: 12th of June, 2025